How we send messages to your guests depends on the property management provider you use to sync reservations to Rabbu.

Whenever possible we send the message through the property management provider to be logged in the provider inbox and forwarded to the guest through the booking channel. However, not all providers allow us to do this.

If you use one of these systems, we send lock codes in a message that the PMS forwards to the guest:

  • AirBNB
  • AirGMS
  • Guesty
  • Hostaway
  • MyVR

If you use one of these systems, we set a lock code field on the reservation in the system:

  • Hostfully
  • Direct
  • Ciirus

If you use one of these providers, we send messages directly to the guest's email address:

  • Streamline
  • Lodgify

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